Placing an order
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.
If you are unhappy or unclear about any aspect of these terms, please feel free to contact us.
All prices shown are currently displayed in $US. If you would like to pay in ₪ Israeli Shekel please contact us to arrange.
Prices may change over time and without notice. Please check before placing your order.
As the buyer, you will be liable for any exchange rate charges made by your card provider.
A delivery charge will be added to your order where appropriate.
To ensure a swift delivery, we must have proper and complete addresses and make one delivery charge per delivery address.
If you enter your workplace as the address of delivery, please make sure you specify the name of your company.
All dates quoted for delivery are estimated delivery dates only and may be subject to change.
We cannot be held responsible for shipping delays caused by the post office or customs.
For further details please read our Delivery and Returns page.
At brightblueliving.com we take the security of the payments and confidentially of information you give us very seriously.
Payments are processed by PayPal via its secure site. If you don’t yet have an account with PayPal you can also use PayPal to make payment via credit card (for security, this only works on a desktop computer and not mobile devices).
We never see or store your card data.
You can also make payment via bank transfer or cheque. Please contact us for details on how to do this. If you choose either of these options, your order will only be processed once the transfer has been received or the cheque has cleared.
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products.
Lifestyle images are only included as a guide. When ordering a product, please check the text description of the item to check what is included with your purchase.
While colour images are as accurate as possible, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.
All sizes given are approximate.
If you are not entirely satisfied with the products you have chosen, you may return them to us within 14 days of receipt. We will be happy to offer you an exchange or, if you wish, a refund – provided that the products are returned complete, in perfect condition, unused and with the original packaging. (Please contact us first for details of how to make a return.)
Please read our Delivery and Returns page for further details.